Everything was working fine, until it wasn’t. Ryan, founder of a fast-growing AI SaaS startup, had built something special. With just himself, two friends, and a few reliable contractors, they’d shipped fast, made smart bets, and even landed their first round of funding. But as customer growth surged, Ryan did what every founder needs to…
Everything was going great. The team was small – just 15 people across the company. You’d recently been promoted to manage three of them. You’d onboarded well, everyone was responsive in Slack, the vibes were good. You were doing your best to be supportive, available, not micromanage. Then one afternoon, the founder pings you: “Can…